Answer questions and improve our knowledge base. Search Support Search. Home Firefox Fix slowness, crashing, Firefox won't save What to do if you can't download or This article describes steps to take if you are unable to download or save files using Firefox.
Known issue: Users experiencing failing downloads after an update to Firefox Note: The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information. Consider using it before going through a lengthy troubleshooting process. Table of Contents 1 Check the Downloads panel for blocked downloads 2 Clear the download history 3 Choose a different download folder 4 Reset the download folder 5 Choose a valid download folder in Safari Preferences 6 Delete corrupt plist file 7 Change file type settings 7.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
Enable downloads blocked by Security Zone Policy Downloading an executable file e. Was this article helpful? MiniTool provides you with detailed information about this issue and shows you how to temporarily solve it. After upgrading to Firefox's latest stable version released last Thursday, many people reported on Reddit that they are unable to download files with Firefox.
On October 4, this issue was described on Mozilla's bug tracker, saying that all web downloads are failing when using Firefox on Windows Following these reports and the bug tracker issue, Mozilla published a support page where it advises Windows 10 users to avoid updating their Firefox installation to 6.
In that page, Mozilla says ''There is a known issue in Firefox If you haven't already updated to At the same time, Mozilla also says in an update to the Firefox Microsoft is advocating users to use Microsoft Edge to get more browsing time. To do this press "Login" arrow 1 on the image. Then fill you user name and password, check "Remember me" checkbox arrow 2 on the image and press "Login" arrow 3 on the image. Afterwards you can close the browser. Otherwise, cookies will be changed.
If this does not help, then maybe your browser does not save cookies. Please read here for possible reasons and solutions.
To check that your cookies are set correctly, open www. You should be logged in. If you have to log in manually, then cookies are not set correctly. After you log in the site premium zone for the first time, Internet Explorer can ask you to remember the password.
You should select "Yes" arrow 2 on the image. Then you need to press "My account" and then select "Profile" in drop down menu arrows 1 on the image. Alternatively, this can happen if your Rapidgator traffic limit has been spent. You need to try to log in in your account and check that everything is in order. Also IDM downloads a web page if a file had been already removed from the site.
You should try to download a file with your browser.
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